Shipping Policy
Deva uses Canada Post Xpress and Expidited shipping for all Deva shipments. With these forms of shipping all orders will get to you the customer within 3 to 5 business days within Canada. Xpress and Expidited Post insures all packages and also allows Deva to confirm that you have received the package as well as track a package if need be.
All shipping within Canada is a flat fee of $10.00 regardless of size and/or weight and a $20.00 flat fee to the United States. Deva will ship overseas to all International Countries. If you are placing an order overseas please contact Deva for your shipping fee before you place your order or Deva will contact you after you place your order with the additional fee for shipping. We will work with you to get it to your residence as quickly and affordably as possible. All orders of $150.00 or more before tax will receive free shipping.
Return Policy
If you are not satisfied with your purchase for any reason you may return it within 15 days of receipt of purchase for an exchange or full refund (minus shipping costs). Purchasers are responsible for shipping costs on returned goods. All items must be sent back via a tracked and insured method such as Xpress Post for Canada Post. All items must be returned in its original condition and packaging. Deva reserves the right to determine whether or not a returned item has been used or in itīs original packaging.
Deva cannot accept returns due to the following:
- Item is returned after 15 days of receipt of purchase.
- Item is on sale.
- Item is not in itīs original condition or damaged.
- Item has obvious signs of use.
Cancellations
Orders can be cancelled via email within 24 hours from the time it has been placed. Deva will send an email confirming your cancellation and only then will your order be officially cancelled. You will receive a store credit for any orders cancelled after 24 hours.
If you have any questions due to shipping, returns or a cancellation please feel free to contact Deva at any time.
|